Warranty & Returns

Warranties are based on your bike being returned to the dealer from whom you purchased the bike. Oxygen Electric Bikes Ltd cannot arrange collection of a bike which needs attention under warranty or for servicing.

You have the right to cancel your order from 14 days from the day that you receive the goods, you must notify us of the cancellation within these 14 days. You must take reasonable care of the goods and return them in original showroom condition. Please return to the point of collection to process your return. If you cancel the order before taking receipt of the goods, we will arrange a full refund of the purchase price against the original method of payment.